Shipping
SHIPPING & EXCHANGES
SHIPPING:
- Order Processing: Most orders are shipped within 1-3 business days from the time the order is placed. Same-day pickup is available.
- Shipping Times: Deliveries typically take 1-3 working days within Metro Manila and 3-7 working days for provincial orders via J&T Express. Pre-order items may take up to 2-3 weeks to ship.
SAMPLES AND SALE ITEMS:
- Non-Returnable: Discounted items, including samples and sale items, are not eligible for exchanges or refunds.
PROMOTIONAL PERIODS:
- Non-Returnable: Items purchased using a discount or promotional code during a flash sale are non-refundable and not eligible for exchanges.
EXCHANGES:
- Faulty Merchandise: If you receive faulty merchandise or need to make an exchange, please contact us within 7 days of receiving your purchase.
- Contact Information: Send us a message on Instagram @justbecause_studio or email us at talktome.justbecause@gmail.com with your order number in the subject line.
- Policy: We offer exchanges only within the 7-day window. Refunds are not processed.